Privacy Policy

Revised: April 13, 2026

Our Commitment to Privacy

Triune Health Direct Primary Care, PLLC (“Triune Health DPC,” “we,” “us,” or “our”) values the trust you place in us when you visit our website or engage with our services. Protecting your personal and health information is a core part of how we operate.

This policy explains what information we collect, how it is used, and the circumstances under which it may be shared. Our practices are designed to align with applicable laws, including the Health Insurance Portability and Accountability Act and the Virginia Consumer Data Protection Act.

By accessing or using our website, you acknowledge and accept the practices described here.

Types of Information We Gather

We collect information in a few different ways depending on how you interact with us:

Information You Provide Directly
When you complete forms, request information, or schedule services, you may provide details such as your name, contact information, and other identifying data.

Clinical and Health-Related Information
If you become a patient or communicate with us regarding care, we may receive medical and health-related information necessary to deliver services. This type of data is handled as protected health information under applicable law.

Payment-Related Information
If you purchase services or memberships, payment details are processed through secure third-party systems. We do not store full credit card information on our servers.

Technical and Usage Data
When you visit our website, certain information is collected automatically. This may include your IP address, browser type, device characteristics, and general interaction with the site.

How Your Information Is Used

We use collected information in ways that are consistent with providing high-quality care and operating our practice effectively. This includes:

Delivering and coordinating medical services
Communicating with you about appointments, services, or updates
Managing memberships, billing, and administrative operations
Maintaining and improving website performance and usability
Protecting against unauthorized access or misuse
Meeting legal and regulatory obligations

We do not sell your personal information to third parties.

When Information May Be Shared

We limit sharing of your information and only do so when appropriate and permitted by law:

Care Coordination
Information may be shared with other healthcare professionals or entities when needed to support your care.

Service Providers
We work with carefully selected vendors who assist with operations such as scheduling, secure messaging, electronic health records, or payment processing. These partners are required to maintain confidentiality and safeguard your data.

Legal and Regulatory Situations
We may disclose information when required to comply with legal processes or government requests.

Platform-Based Interactions
If you choose to use integrated tools such as online scheduling or communication platforms, your information may be handled within those systems according to their respective policies.

Website Technologies and Analytics

Our website uses standard technologies to function properly and to better understand how visitors interact with it. These may include cookies or similar tools that:

Help pages load and function correctly
Remember user preferences
Provide general insights into website usage

You can control or disable cookies through your browser settings, though doing so may impact certain features.

User Submissions and Public Interactions

If you submit content through the website, such as comments or forms:

The information you provide may be stored to facilitate communication or moderation
Certain technical data (such as IP address) may be collected to help prevent spam or abuse
Content you choose to make public may be visible to others

External Content and Links

Our website may include links to or embedded content from other websites. Those third-party services operate independently and may collect information according to their own privacy practices. We encourage reviewing their policies if you interact with those features.

Data Retention Practices

We retain information only for as long as necessary to fulfill the purposes described in this policy, including:

Providing services and maintaining records
Meeting legal, regulatory, and professional obligations
Resolving disputes and enforcing agreements

Healthcare-related records are retained in accordance with applicable laws and professional standards.

Safeguarding Your Information

We take reasonable steps to protect the information we handle. These measures include administrative controls, secure systems, and limiting access to authorized individuals.

While we work to maintain strong safeguards, no method of data transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

You may have rights regarding your information, depending on applicable law. These can include the ability to:

Request access to your information
Ask for corrections to inaccurate data
Request limitations on certain uses or disclosures
Obtain information about how your data has been shared

Requests can be submitted using the contact information below.

Children and Family Use

Our services may involve care for minors through a parent or legal guardian. Information related to minors is handled in accordance with applicable legal and consent requirements.

Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Continued use of the website after updates indicates acceptance of the revised terms.

If you have questions about this policy or how your information is handled, please contact us at info@triunehealthdpc.com.